Support

Welcome to Intercession.net's Support Center. In our newly redesigned customer service area, you will be able to find most of your questions already answered. If you need to escalate a problem, we will provide the correct means to do it with. Please follow the directions below or search the knowledge base. Once again, welcome!
Self Help	Contact
Online Flash Tutorials (ftp, email, cPanel, etc.)	Open a Customer Care Ticket
Downloads	Contact Information
c Panel Manual
Port 26 Changes for SMTP

• 1rst Level Support issues handled via the ticketing system 24x7x365.	• 2nd level support tier is reached when resolution of your issue is not possible via the ticket system and are handled via telephone from 9am-4pm CT Mon - Fri
Many support issues can be handled via our new Flash Movies. These Flash Movies cover the use of many email, ftp and web site softwares as well as DNS change information and our cPanel & Ensim Control Panel software.
Contact Information	Phone: 361-288-3330
Support Ticket: *Enter a Customer Care Ticket!*	Fax: 615-537-7899
	Skype: Intercession
Billing Ticket: *Enter a Customer Care Ticket!* All billing issues are handled through our trouble ticket system	3109 Knox Street, Suite 324 Dallas, Texas 75205