Welcome to Intercession.net's Support Center. In our newly redesigned
customer service area, you will be able to find most of your questions
already answered. If you need to escalate a problem, we will provide the
correct means to do it with. Please follow the directions below or search
the knowledge base. Once again, welcome!
•
1rst Level Support issues handled via the ticketing system 24x7x365.
• 2nd
level support tier is reached when resolution of your issue is not
possible via the ticket system and are handled via telephone from 9am-4pm CT Mon - Fri
Many
support issues can be handled via our new Flash Movies. These Flash
Movies cover the use of many email, ftp and web site softwares as well as
DNS change information and our cPanel & Ensim Control Panel software.
